Case Studies - Barclays

DEVELOPMENT CENTRE – GLOBAL BANK

THE CHALLENGE

This global Internal Audit function needed to address a number of areas.

 

THE SOLUTION

PotentialSquared partnered with the organisation to co-create three Internal Audit Academies which focused on different leadership levels:

1. Communicating and upskilling against a consistent audit methodology
2. Leadership skills and behaviours
3. Creating a strong, organisation-wide culture through the formal and informal networking of participants and internal coaches.

The solutions were developed using a series of pilot events which tested the methodology, delivery and impact of the Academies.

Each Academy drew on the following approaches:

In addition, PotentialSquared provided coaching to the internal technical coaches which supported their development.

THE IMPACT

The Academies ran for nine years. This significant investment in learning and development was seen as a key driver in improving longer term career opportunities within this global banks’ Audit function, thus increasing retention.

The Internal Audit Academies developed in format over time as more responsibility for delivering both technical and behavioural elements moved from co-delivery to being entirely provided by internal coaches. This support by PotentialSquared created a model of independence, developing internal capability within the organisation – and making the Academies self-sustaining.

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